Refund policy

Refund Policy  

All sales are final. Because most of our items are handmade and one‑of‑a‑kind, we do not accept returns or offer refunds once an order has been placed.

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will review the situation and determine the appropriate solution on a case‑by‑case basis. Please note that replacements may not be available due to the unique nature of our products.

We do not offer refunds for:

• Buyer’s remorse
• Incorrect address provided at checkout
• Items lost or delayed by the carrier
• Normal wear and tear
• Minor variations in handmade items

Thank you for supporting handmade work.