Terms of service

Terms of Service

Overview This website is operated by The Painted Block. By visiting our site or purchasing something from us, you agree to the following Terms of Service. Please read them carefully before using our store.

1. Online Store Terms

By using this site, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree not to use our products for any illegal or unauthorized purpose.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including payment information) may be transferred unencrypted. Payment information is always encrypted through Shopify’s secure payment system.

3. Accuracy of Information

We do our best to ensure all product descriptions, photos, and details are accurate. Because our items are handmade and often one‑of‑a‑kind, slight variations may occur. These variations are not considered defects.

4. Products and Pricing

All products are subject to availability. Prices may change at any time without notice. We reserve the right to discontinue any product at any time.

5. Shipping

Once an order is shipped, delivery times are controlled by the carrier. We are not responsible for delays, lost packages, or incorrect addresses provided at checkout. Please review our Shipping Policy for full details.

6. Returns and Refunds

All sales are final. Because our items are handmade and one‑of‑a‑kind, we do not accept returns or offer refunds. If your order arrives damaged, contact us within 48 hours with photos so we can review the situation and decide how to proceed. Replacements may not be available.

7. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

8. Prohibited Uses

You may not use the site or its content for:

  • unlawful purposes
  • harassment or abuse
  • spreading malware
  • interfering with security features
  • attempting to gain unauthorized access to the site or Shopify’s systems

9. Changes to Terms

We reserve the right to update or change these Terms of Service at any time. Changes will be posted on this page, and continued use of the site means you accept the updated terms.

10. Contact Information

Questions about the Terms of Service can be sent to: thepaintedblock@gmail.com