Shipping policy
Shipping Policy
Processing Time Orders are typically processed within 1–3 business days. Because many items are handmade and one‑of‑a‑kind, processing times may vary slightly during busy seasons.
Shipping Methods All orders are shipped via USPS (First Class or Priority Mail depending on size/weight). Tracking information will be provided once your order has shipped.
Delivery Estimates USPS delivery times are usually:
- First Class: 3–7 business days
- Priority Mail: 2–4 business days
These are estimates provided by the carrier and are not guaranteed.
Incorrect Addresses Please double‑check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer.
Lost, Delayed, or Stolen Packages Once a package is accepted by USPS, delivery is outside of our control. We are not responsible for delays, lost packages, or stolen packages. If an issue occurs, please contact USPS directly with your tracking number.
Damaged Packages If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of the item and packaging. We will review the situation and determine the appropriate next steps. Because items are one‑of‑a‑kind, replacements may not be available.
Shipping Fees Shipping costs are calculated at checkout based on weight, size, and destination. Any shipping promotions (such as free shipping) will be clearly stated on the website when available.